Privacy Policy

For Online and Electronic Use

The Morikami Museum and Japanese Gardens is committed to protecting the privacy of our online visitors. We do not collect personally identifiable information about individuals unless it is specifically requested and provided. The terms of this privacy policy govern all online interactions with www.morikami.org. Your use of this website or communication with the Morikami by email constitutes your agreement to the terms of this privacy policy.

How We Use the Information You Provide
We use the information you provide to personalize the Morikami's website so that we can better meet your needs, fulfill your online order, facilitate customer service, and inform you of the Morikami's upcoming events, products or promotional offers. Our use of visitor information varies with the type of visit or transaction.

When You Register
You may use www.morikami.org without registering or submitting any personally identifiable information. However, registration on the morikami.org site enables you to maintain your contact information and sign up for exclusive online features such as free email newsletters. Registration in the Morikami Store or on our donation page provides access to features such as your order history and address book.

If you choose to register in any of these areas of the site, you will be asked to provide personally identifiable information that may include a user name and password, your name, email address, postal address, telephone number, and your Membership number, if applicable. We store this information, along with your other preferences, on a secure server so that you need not re-enter it when you return to the website. You may review or change your account information in at any time.

When You Make a Donation or Purchase a Membership
The Morikami will ask you to provide personally identifiable information necessary to process and service your donation or Membership purchase online, which may include your name, billing and shipping addresses, telephone number, email address, and credit card number. Your credit card information will be temporarily stored on a secure server and used only for processing your online transaction. We will retain the personally identifiable information you provided for our records, and to facilitate customer service. The Morikami never shares the personally identifiable information you provide when making a donation or purchasing a Membership online, through the mail, in person, or by telephone with third parties for marketing purposes, except as required by law.

When You Shop in the Museum Store
The Museum Store will ask you to provide personally identifiable information necessary to fulfill your online order or catalogue request, which may include your name, billing and shipping addresses, telephone number, and credit card number. This is the same information requested when you place an order by telephone or through the mail. For online orders or catalogue requests, we also require your email address so that you can receive order and shipping confirmation emails, and so that we can communicate with you if we have difficulty processing your order or request. When you make a purchase, your credit card information will be stored temporarily on a secure server, and we will retain the personally identifiable information you provided with your order for our records, to facilitate customer service, and to inform you of our products and promotional offers. If you are a registered customer at the MuseumStore, your credit card information will be saved for the next time you shop with us, or you may select "Please do not save my payment details" on the Order Review page to opt out of this feature.

When You Purchase Tickets to Education and Cultural Events and Activities
The Morikami will ask you to provide personally identifiable information necessary to process and service your ticket purchase, which may include your name, billing and shipping addresses, telephone number, email address, and credit card number. Your credit card information will be stored temporarily on a secure server and used only for processing your online transaction. We will retain the personally identifiable information you provided for our records, and to facilitate customer service. The Morikami never shares the personally identifiable information you provide when purchasing tickets through the mail, in person, or by telephone with third parties for marketing purposes, except as required by law.

When You Complete a Survey
The Morikami occasionally publishes surveys on www.morikami.org or through a reputable third-party service provider. Your participation in these surveys is on a voluntary and anonymous basis, unless otherwise specified. We use the survey responses to improve our understanding of you, our visitors, and to determine how best to serve your needs. Information collected in these surveys is never sold, rented, or shared with third parties for marketing purposes.

Email Communication Preferences
The Morikami regularly sends email newsletters to our registered visitors, and, on occasion, may send emails to other individuals in order to inform them of special events or promotions. Email recipients may opt out at any time by following the "unsubscribe" instructions included in the email message. Website registrants may subscribe or unsubscribe at any time by changing their email preferences online.

Emailing the Morikami
If you email the Morikami, your message and email address may be saved by the Morikami. Any message, material, business information, ideas, concepts, or other information sent to the Morikami by email will be treated as non-confidential and non-proprietary.

"Email a Friend" Feature
If you use the Morikami's "Email a Friend" or "Email This Event to a Friend" feature, your friend's email address will not be retained or used in any way by the Morikami. The Morikami will not use the sender's email address in any way unless permission to do so is specifically granted. The recipient's email address will not be retained or used in any way by the Morikami. We will not share these email addresses with any third parties for marketing purposes.

Cookies
This website uses "cookies," or small data files that are automatically sent to your browser from a Web server and stored on your computer's hard drive. The cookies we use do not contain any personally identifiable information about you; they are generally used to gather information to analyze website traffic in order to improve our content and navigation, based on our visitors' online behavior. You may choose to set your browser so that it does not accept cookies. Most areas of www.morikami.org will function without cookies, but cookies are required if you wish to register, sign in, or place items in your shopping bag. For an optimal experience with our site, we recommend that you allow cookies.

Children Under Thirteen Years of Age
The Morikami takes special care to protect the safety and privacy of children. We do not knowingly collect personally identifiable information from children under thirteen years of age.

Data Security
The Morikami makes every reasonable effort to ensure the security of transactions that occur on this website. To maintain data accuracy, prevent unauthorized access, and ensure the correct use of information, we have put appropriate physical, electronic, and administrative procedures in place to safeguard and secure the information we collect online. We utilize SSL (Secure Socket Layer) technology, which encrypts our visitors' credit card numbers, names, and addresses. Please be advised that when placing an online order through the Museum Store, your personal data will be protected in accordance with United States law.

Third-Party Service Providers
The Morikami may engage reputable third-party vendors in order to help us manage our website, process transactions, and allow us to better respond to the needs of our visitors. The Morikami requires its vendors to maintain the confidentiality and security of the information to which they are provided access, and restricts these vendors from using the information in any way without express authorization by the Morikami.

Changes to the Privacy Policy
The Morikami Morikami and Japanese Gardens may revise this privacy policy at any time.
Contact Us

If you have any questions regarding this privacy policy, please contact the Morikami's Advancement Department:
Office of Advancement 
Morikami Morikami and Japanese Gardens 
4000 Morikami Park Road
Delray Beach, FL 33446 
Telephone: (561) 495-0233 
Email: info@morikami.org

This policy was last updated October 19, 2009.